Banking and finance
In a time where the ATM is common, kiosks offer the opportunity to add even more value to your branch!
Kiosk technology in this industry was first introduced with the ATM, which provided an easy way for customers to access their account, without having to queue for a teller. Self-service in banking has now moved far beyond the ATM, as more and more banks find out how kiosks in branches can help and improve their business.
Some possible applications include:
- On-line banking solution
- Sales and information kiosks
- Customer loyalty applications
- Financy and real estate offers
- Mortgage rate calculator
- Digital advertising
- Information kiosks with account statement printer
- Interactive consultancy
- Financial recommendations
- Stock exchange information
- Virtual agencies
In a busy environment where customers often have just minutes to complete important transactions, kiosks can provide efficient customer service while freeing up customer service advisors to deal with those who need further attention. In this way customer service is improved throughout the branch, for all customers, at a greatly reduced cost.
Some advantages:
- Increase of business volume with higher customer loyalty
- Decrease of transactional costs, by offering an unmanned solution to the client
- Improvement of your brand´s image
- Reduction of printing costs
- Increase overall efficiency
- Added value for on-line banking infrastructure
- Added communication channel between the bank and its client
- Increase profit by informing the client about all available products