Hotel, bar, restaurant
Kioks can be applied in virtually every branch of industry to optimize customer-services.
Hotels, bars and restaurants are the ´businesscard´ of basically every city in the world. Therefore it is very important that customers receive the best service and information that they request. By using kiosks, they can obtain this in a customized manner. Check-in and check-out in hotels becomes simpler and waiting periods shorter. In bars and restaurants, customers will be served more adequately and employees can work more efficiently by using touch screen kiosks.
Some possible applications include:
- Check-in and check-out at hotels
- Information-kiosks for orientation in hotels (eg. conference rooms, hotel rooms, facilities,...)
- Reception of customers
- Display of information concerning excursions
- City maps
- Overall tourist information
- Availability of rooms can be checked
- Employees using kiosks at restaurants for orders of customers
- Computer log used for feedback from customers
- Pay-per-use internet in hotels
- Displaying of menus in restaurants
In this branch of industry, customers expect the most professional, adequate, complete and customized service.
Kiosk solutions are the perfect way to accomplish these goals.
Some advantages:
- Check-in and check-out in hotels is simplified and sped up
- Customers can call up all kinds of information concerning restaurants, events and excursions
- Added value for customer service in restaurants and bars
- Productivity of employees in restaurants and bars increases as they can work faster and more efficiently
- Increase of loyalty of customers
- Percentage of occupation increases
- Profits increase
- Rise in value of service towards customers